Due to the Magnuson Moss Warranty Act of 1975 consumers don’t need to bring their vehicles to the dealer to uphold their warranty.
It has been mentioned far too often
by our service guests that “we will bring in our other car for service as soon
as it is out of warranty”. It appears that the majority of consumers are
unaware that they can have their vehicles serviced at any repair facility of
their choice without sacrificing their manufacturers’ warranty.
The Magnuson –
Moss Warranty Act basically states that weather the product is serviced by the
seller or by another service facility, the manufacturer cannot void the
warranty or charge for a warranty service based on the place of previous
service. Furthermore that the use of aftermarket products cannot void a
warranty unless a failure is a direct result of using said product and that
would have to be proven.
Having heard from
guests that during their new car buying experience it had not been directly
said but inferred that service would have to be done at the dealer and those
guests were surprised to find out this not to be the case.
Living The Dream
Auto Care is changing the standard of automotive service by educating our
guests and empowering them to be informed consumers.
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