Monday, January 23, 2012

Dealer repair not necessary to uphold a vehicles warranty


Due to the Magnuson Moss Warranty Act of 1975 consumers don’t need to bring their vehicles to the dealer to uphold their warranty.

           

It has been mentioned far too often by our service guests that “we will bring in our other car for service as soon as it is out of warranty”. It appears that the majority of consumers are unaware that they can have their vehicles serviced at any repair facility of their choice without sacrificing their manufacturers’ warranty.
The Magnuson – Moss Warranty Act basically states that weather the product is serviced by the seller or by another service facility, the manufacturer cannot void the warranty or charge for a warranty service based on the place of previous service. Furthermore that the use of aftermarket products cannot void a warranty unless a failure is a direct result of using said product and that would have to be proven.
Having heard from guests that during their new car buying experience it had not been directly said but inferred that service would have to be done at the dealer and those guests were surprised to find out this not to be the case.
Living The Dream Auto Care is changing the standard of automotive service by educating our guests and empowering them to be informed consumers.

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